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Terms of service

GENERAL TERMS & CONDITIONS - Marielle Stokkelaar B.V.
These are the general terms and conditions of Marielle Stokkelaar B.V., a private company incorporated under the laws of The Netherlands. Marielle Stokkelaar B.V. is located at Ootmarsumsestraat 24 in Almelo, The Netherlands. Registered with the Chamber of Commerce under No.81833636. These terms & conditions apply to all purchases and sales agreements entered into by Marielle Stokkelaar B.V. and its customers via the website Marielle Stokkelaar B.V. ("www.mariellestokkelaar.com"). 
 
Purchases in the store
All goods purchased at Marielle Stokkelaar B.V. can be returned within 14 days of the purchase date. 
 
Purchases in the webshop
You can place an order with Marielle Stokkelaar B.V. (www.mariellestokkelaar.com) by clicking on a desired item on the website, which will be placed in your 'shopping bag'.  You can then check the items in your "shopping bag" and make any necessary changes. Once the 'shopping bag' matches what you want to order, click the 'checkout' button. An electronic order form will be generated with a list of items in your shopping bag and requesting your personal & initial payment details. After completing the order form (including payment details) click "Continue" and you will be directed to a secure environment to complete the financial transaction. Your order is then complete. After processing your order, Marielle Stokkelaar B.V. (in principal) sends an e-mail to confirm receipt of your order. If a product is not in stock, we will contact you as soon as possible. The purchase agreement is entered into with the email. The agreement is therefore deemed to have been concluded in The Netherlands. Marielle Stokkelaar B.V. reserves the right to refuse to process a transaction and/or refuse service to anyone, at any time and at its sole discretion. 
 
Prices and information about the website
The prices on the website include VAT. The total price indicated on the order and on the electronic order form is the price including shipping. Any and all customs or import duties and/or local taxes are the responsibility of the customer. Any such costs are not included in the price. Prices are subject to change at any time. Changes in prices do not affect the amount of tax payable in a purchase agreement as confirmed via email by Marielle Stokkelaar B.V. Although all information relating to prices, specifications, etc. will be placed on the website with the utmost care, Marielle Stokkelaar B.V. does not guarantee its accuracy. Marielle Stokkelaar B.V. is not bound to deliver any orders that are based on incorrect information that was displayed on the website. There are certain links on the website that give access to websites and information that are operated and maintained by third parties. Marielle Stokkelaar B.V. has no control over these sites and does not accept any liability for their contents. 
 
Payment
Payments can be made by Credit Card (VISA, Mastercard, AMEX, Maestro, UnionPay), Paypal, Klarna, Sofort, EPS, GiroPay, SEPA, Bancontact or Ideal. 
 
Delivery
Marielle Stokkelaar B.V. will do its utmost to deliver all purchases within the reported business days. Marielle Stokkelaar B.V. is not liable if the delivery takes place at a later date. Marielle Stokkelaar B.V. has the right to deliver up to thirty days after the order has been placed without consequences. Should the thirty-day limit be exceeded then the customer will receive written confirmation. The customer may cancel the order/contract at no charge. The customer will receive a refund as soon as possible, but no later than thirty days after the contract was terminated. Deliveries are made via DHL Express, Fedex, DPD, GLS or Post.nl. If the courier is unable to deliver your order on the first attempt he/she will leave a message, specifying information about when you can expect the second delivery attempt to be made. This process is repeated once before the forwarder contacts you to discuss your requirements in regard to delivery (e.g. send to another address, return to sender). Marielle Stokkelaar B.V. ensures all items until the moment they are delivered to your address. Any complaints about the condition of the goods upon delivery (including missing parts) must be made to Marielle Stokkelaar B.V. by email, phone or in person at the address above no later than two business days after receipt of the goods.
 
Returns?
All goods sold by Marielle Stokkelaar B.V. can be returned within 14 business days after delivery. Cancellation automatically leads to the termination of the purchase agreement between Marielle Stokkelaar B.V. and the customer and hereby the customer is required to return the goods to Marielle Stokkelaar B.V. within 14 days of receipt of the goods. Returned goods which are returned after the specified period can be returned to the buyer without a refund. All correctly returned products will be credited within 5 days to the bank account, excluding shipping costs. Orders delivered in The Netherlands and orders with delivery in foreign countries have the responsibility for the costs of the return. To be entitled to a refund, the product must be returned in new, unused and unworn condition with the labels still attached and in the original packaging. New and unused means that it has no stains on the item and no wear or tear on the labels. Any free items that were sent by Marielle Stokkelaar B.V. should also be returned. 
 
Liability
The liability for the purchaser shall be limited to the amount of the purchase price. Marielle Stokkelaar BV is not liable for any loss of profit, goodwill or any other consequential damages.
 
Applicable law and jurisdiction
The laws of The Netherlands apply to these terms and conditions. Any dispute relating to a purchase and sale agreement, to which these conditions apply, shall be submitted exclusively to the court of Almelo unless Marielle Stokkelaar B.V. chooses to bring this dispute before the competent court in the buyer's place of residence. 
Marielle Stokkelaar B.V.
7607 BC Almelo, The Netherlands
VAT number: NL862237324B01
Chamber of Commerce (KvK): 81833636

Opening hours
Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: Closed
Sunday: Closed